Issue
This error displays when Google Chrome unexpectedly shuts down.
Solutions
Try restarting the browser.
Whenever possible, Google Chrome will restore webpages from your previous browsing session.
Do you have Internet Download Manager installed?
If you have Internet Download Manager installed, update to IDM version 6.03 Beta or disable the "Advanced browser integration" option by going to Options > General.
Check for conflicting software.
You can check for conflicting software on Windows by typing about:conflicts
in the address bar. If you have software that is known to cause Google
Chrome to crash, it will be highlighted for you on this page, along with
any recommended actions to resolve the conflict. In many cases, the
conflicting software is malware that needs to be removed using
anti-virus software.
Check whether you need a new browser user profile.
If you see this error message repeatedly, your browser user profile
may be corrupted. First try moving the Default subfolder from your User
Data folder to see if that fixes the problem:
1. Go to Start menu > Run.
2. Enter one of the following directories in the text field, depending on your operating system: Windows
Windows XP:
%USERPROFILE%\Local Settings\Application Data\Google\
Chrome\User Data\
1. Go to Start menu > Run.
2. Enter one of the following directories in the text field, depending on your operating system: Windows
Windows XP:
%USERPROFILE%\Local Settings\Application Data\Google\
Chrome\User Data\
%LOCALAPPDATA%\Google\Chrome\User Data\
Mac OS X:~/Library/Application Support/Google/Chrome/Default
Linux : ~/.config/google-chrome/Default
3. Click OK.
4. In the window that opens, rename the "Default" folder as "Backup."
5. Move the "Backup" folder from the "User Data" folder up one level to the "Chrome" folder.
If you continue to see the error, try creating a new user profile to replace your current one.
Check for problems with protected system files.
- Go to Start menu > Run.
- Enter the following: SFC.EXE /SCANNOW (make sure there is a space between SFC.EXE and /SCANNOW). This initiates the Microsoft utility that will scan and repair problems with protected system files on your computer.